Question 1

What is Aluvity Care?

Accepted Answer

Aluvity Care is the digital front door to healthcare in Nigeria. You explain your concern in plain English with Alula, complete an intelligent intake, and receive professional clinical care plans and prescriptions from verified Nigerian medical practitioners.

Question 2

What is Alula?

Accepted Answer

Alula is Aluvity’s clinical care assistant. It helps you articulate symptoms unhurriedly, performs instant red-flag safety screening, and prepares a structured clinical summary so Nigerian doctors can review your case with complete context.

Question 3

How does prescription fulfillment work?

Accepted Answer

Prescriptions issued on Aluvity are legally valid electronic prescriptions under MDCN and PCN guidelines. They are accepted at any registered community pharmacy nationwide, and you can also request concierge doorstep delivery across major Nigerian cities.

Question 4

How does the consultation fee work?

Accepted Answer

Intake and safety screening with Alula are 100% free. If doctor review is needed, you see a transparent upfront fee (₦2,500 standard async review) before committing, with zero hidden charges.

Question 5

What happens in an emergency?

Accepted Answer

Aluvity provides deterministic safety screening. If your symptoms suggest an emergency, you are immediately redirected to call Nigerian Emergency Services (112 / 122) or visit the nearest hospital emergency department.